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News and Events

   Store News


Mr. Outboard’s Watersports Awarded Mercury Marine Service Award 

Mercury Marine has presented Mr. Outboard’s Watersports of De Pere, WI, its prestigious Service Customer Satisfaction Index (CSI) Award for 2009,2010,2011,2012,2013,2014 & 2015!

Mercury Marine’s Service CSI Program measures the satisfaction of consumers after having service work done on their Mercury outboard or MerCruiser Sterndrive or inboard. Mr. Outboard’s Watersports won the Service CSI Award for its ongoing commitment to providing exemplary customer service, based on the responses of customers who had warranty work performed at the dealership during the past year.

The CSI score for each dealer is measured and monitored by Mercury Marine. After warranty work has been completed, Mercury sends out a Service CSI survey to the consumer, asking him or her to rate the service received. To be eligible for the Service CSI Award, a dealer must maintain a score of 92 or better out of 100 in the Service CSI survey. These surveys ask consumers to rate their overall service satisfaction with the dealership, rate their satisfaction with the Service Advisor at the dealership, and also indicate if they would re-visit the dealership again in the future. 

Tracking Service CSI scores is a way Mercury evaluates the effectiveness of its individual dealers and of its own policies and training programs. Dealerships that score high in Mercury’s Service CSI surveys are recognized through the awards program. 


Manufacturer News


Live it up and let it fly in the XT23—built to bring stoke everywhere it goes, whatever it tows. This is the all-new crossover MasterCraft for a lifestyle that knows no limits. Load it up with loved ones and bring your wakeboards, surfboards, skis and whatever else you please.

This is where the classic traditional bow meets progressive new 2017 style lines, wrapped around a completely redesigned hull. Make waves with Gen 2 Surf and a substantial 2600 pounds of ballast, then tow it all using the optional new ZFT7 Power Tower. Reliable, rapidly deployed and packed with features like an integrated Bimini top, all-new board racks and gorgeous new speaker cans. Prevailing offshore breeze powered by the next generation of Ilmor engines.

For the win, the XT23 features the legendary MasterCraft fit and finish. Plush comfort and a flexible, ultra-functional seating layout with industry-leading storage and the available DockStar Handling System for easier control in tight spaces.